International shipping and returns
within 14 days

 

Your one-stop shop for genuine preowned luxury fashion items 

 

Exchange and Returns

You may return or exchange the items you purchased in Ayuchka up to 14 business days from reception.

Through Israeli Post

The merchandise must be returned within 14 days from the day it was received via Israel Post. Please send us the package from the nearest post office to you. Israel Post compromise to transfer the package up to 14 business days. When the package arrives, our customer service will contact you to update: if you request to return the item, a cash refund will be made. In case of replacement, a new shipment will be coordinated.

Through International Post

Please contact us via email at aya@ayuchka.com within 14 days from the day you received the merchandise to coordinate the shipment return.

Please note :
The shipping charges are at the customer's expense.
  • Items on sale may not be returned.
  • Merchandise must not be worn, altered, or washed.
  • Merchandise must have all tags attached and be returned in original packaging.
  • Merchandise returned without the original security tag, or a damaged security tag, may result in a delayed refund or may not qualify for a refund.
This site was created by 2ALL | WebSites building